online presence specialist kent logo a blue circle with the business name inside with a square speech bubble from a chat or text message popping out of the right hand side

Web &

Socials For

highly unusual British Businesses

Helping Kent Businesses Get Found Online, Win More Customers & Grow With Confidence

Your business deserves to be seen.

I’m Catherine, The Online Presence Specialist. I help ambitious small businesses build a stronger online presence through beautifully designed websites, effective SEO and engaging social media marketing.

Whether you need a brand-new website, a digital refresh or someone to take the marketing off your plate, I’ll help you turn your online presence into a valuable business asset.

No confusing corporate jargon. No cookie-cutter marketing. Just thoughtful, hands-on support that makes your business stand out.

Meet Catherine, Your Personal Online Presence Specialist

Running a business is a full-time job. Your website, SEO and social media shouldn’t have to become another job on your list.

I work with small businesses that have something really special to offer but need a little help getting noticed online.

Marketing can feel overwhelming. There are websites to maintain, search engines to keep happy, social media posts to create and customers to attract. Posting on social media alone can feel like a chore.

That’s where I come in.

I bring together website design, search engine optimisation and digital marketing to help your business look its best, reach the right people and make more of the opportunities available to your business.

My approach is personal, practical and straightforward. I take the time to understand your business, psychologically profile your customers and identify your goals before recommending what will genuinely make a difference.

From a complete website redesign to ongoing marketing support, you’ll have someone in your corner who cares about your business and its success.

Everything Your Business Needs to Shine Online

Tailored solutions to help you grow, get noticed and succeed.

🔧

Web & Socials Booster

For sole traders &
small businesses

⭐ Most Popular

Time to Grow

🛥️

Full Steam Ahead

Established &
ambitious businesses

🎨Website Design
✓1–5 page redesign ✓5–20 page redesign ✓30+ pages or e-commerce
📱Mobile-Friendly Design
✓Easy to use on any device ✓Enhanced user experience ✓Advanced layouts & UX
🔍Search Engine Optimisation
✓SEO foundations ✓Keyword research & on-page SEO ✓Comprehensive SEO strategy
📍Google Business Profile
✓Optimised profile ✓Local visibility improvements ✓Ongoing local SEO support
✍️SEO Blog Content
— ✓1 blog per month ✓2 blogs per month
💬Social Media Content
✓4 posts per month ✓15 posts per month ✓25 posts per month
📸Social Platforms
✓Facebook ✓Facebook & Instagram ✓3 social media profiles
🖌️Branded Graphics & Captions
✓ ✓ ✓
💡Extra Business Support
— ✓Secret shopper sales audit ✓Sales assessment
📊Monthly Reporting
— — ✓Performance insights
⭐ The Big Benefits Look professional online (and make your competitors lose sleep). Build visibility and attract more of the right customers. Bring your marketing together and support sustainable growth.
Ready to get started? Let’s Have a Chat! 💬 Let’s Grow! 📈 Let’s Go Big! 🎉

Websites, SEO & Tech Support

  • Web design
  • Search engine optimisation
  • Social media management
  • Content creation
  • Google Business Profile optimisation
  • Facebook Pro calls
  • Blogging
  • Customer profiling
  • Monthly reports
  • Data analytics
  • Remote monitoring
  • Training & user support

Monthly SOCIAL MEDIA MARKETING

MORE CLICKS, MORE LEADS, MORE SALES

CREATIVE CONTENT • SOCIAL MEDIA • VISIBILITY

Not Just Showing Up.
Standing Out.

Your online presence deserves to be unforgettable. From scroll-stopping videos to content that connects, I help businesses show up with personality, purpose and individuality.

Here’s a little taste of what we create as a team.

Want your business to be next?

Ready to make your online presence work harder for your business?

LET’S CREATE SOMETHING AMAZING

Keeping up with social media can be time-consuming, especially when you’re busy running a business. That’s where I can help. I offer two services – monthly online social media training and “done for you” monthly content creation and page amangemenr.

These are the most flexible monthly social media services available to businesses across Kent. I take care of the all content, graphics and regular posts that help keep your business visible online.

Everything is custom built and straightforward – I’ll put together a service that works for you and your business.

I work with sole traders, small businesses and rapidly expanding companies throughout the UK, but most of my work comes from Kent locals – including Romney Marsh, Maidstone, Ashford, Folkestone, Medway and more rural towns and villages like Tenterden and Woodchurch where I grew up.

My aim is simple: to take the pressure off you, help you connect with your customers and make sure your business gets noticed for all the right reasons.

Social Media Packages 📲

Let’s Get Your Business Seen!

Struggling to keep up with social media? I’ll take care of the content, captions and creative so you can concentrate on running your business. Choose the level of support that’s right for you.

Social Media Training

Learn how to make your socials work harder

From £249 One-to-one training ✏️

What’s included:

  • 60-minute consultation call
  • Assessment of your social media page
  • Identify what’s holding you back
  • Learn how to create effective content
  • Learn how to post content that works
  • Improve communication with your customers
  • Personalised PDF summary of our call
Book Your Training

Level Up & Grow

More content, more consistency, more visibility

From £899 Per month

What’s included:

  • 15–25 posts and reels per month
  • 15–25 stories per month
  • Customer profiling
  • 2–4 social media platforms
  • Custom-written captions
  • Branded graphics and captions
  • Personalised marketing strategy
  • Monthly marketing call
Let’s Grow Your Business
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Leanne English profile picture
Leanne English
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I loved working with Catherine. It felt like such a huge relief to hand over my "baby", take myself off social media and just do what I was told to do without getting in my own way, overthinking and then not doing anything. Catherine saw us through a big period of change with rebranding. New logo, colours, font, photos, everything was renewed. I could not have got through it without her support. She revised our whole website. Sorted all the SEO, advised us on how to keep on top of it, created loads of engaging posts, made me record videos that I hated doing but I don't regret it now! And so much more that I wasn't even aware of as she just got on with it in the background. If you are looking for support to strengthen your messaging across your website and social media, to give you a presence, to give you ideas for speaking to your audience, I highly recommend The Online Presence Specialist. Thank you for everything!
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Anna Laslett-borja profile picture
Anna Laslett-borja
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Catherine has been an invaluable source of help and support in the marketing of my counselling business. She has designed a great website for me, which has been appreciated by others. I would highly recommend her services - she is professional, talented and gifted in what she does, and a pleasure to work with. I will definitely use her services in the future if I need to.
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Shane Faye profile picture
Shane Faye
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I had a great experience with the service. Initially, I was a bit skeptical, but Catherine did a great job explaining everything clearly and guiding me to expand my online presence. By the end of our time together, the results spoke for themselves. I would highly recommend her services and look forward to working with her again in the near future.
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andy capsman profile picture
andy capsman
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Catherine has recently worked for us to increase our online presence with some SEO work. She was always in constant contact discussing the steps she was taking and keeping us updated every step of the way. She is very personable, and you can tell she knows what she is doing. We have seen some good results so far and are very happy we chose her for the job! We would not hesitate in recommending her and award her 5 stars!
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mark usher profile picture
mark usher
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Yet again Catherine has come to the rescue with an issue with my website. Amazing service and such a lovely person to deal with. Many thanks Catherine
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Michael Garner profile picture
Michael Garner
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Catherine has helped my business a lot over the last month, she has got me to do things that I didn't have the confidence to do, communication is excellent she goes that extra mile to help and above all she gets results. I have finally found someone that I trust with my social media platform and is a real pleasure to work with. Thank you
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Emma Chinner profile picture
Emma Chinner
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I am not sure where to start when describing the person that is 'Catherine' from The Online Presence Specialist, as she is truly one of a kind! She is unique, personable, generous with her time and above all else, genuine! There are no hard sales, over inflated prices, or promises she can't keep, just kindness, honesty and passion for what she does. Thank you for helping me with my business profiling and presence online, you are incredibly talented and encouraging to people who are not just getting started, but those who have been in the game a while. I highly recommend Catherine and her fabulous service! FIVE STARS! If you are in need of a refresh of your business style and for your social media presence to be enhancement, she is certainly your girl! Thank you for your ongoing support and guidance, I am so pleased we met each other. Kind regards, Emma Chinner - South Coast First Aid - Training & Defib Sales Ltd.
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Jill Valentine profile picture
Jill Valentine
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Catherine has been absolutely amazing. I tried to develop a website via WiX on my own but I could see I was fighting a losing battle. I phoned Catherine and said I would like to get her support. From that moment on she took me into her hands and led me along the road to a successful website. At each stage of the way she clearly outlined what she wanted from me to populate the website etc. We made great progress and went at my pace. Whilst I was away she simply waited for me to return for anything outstanding. Working together and discussing ideas was sheer pleasure.She was always SO helpful and nothing was too much bother at all. An absolutely super experience. I am delighted with the end result and feel confident I have the skills now to keep it up to date and add a weekly bloggs. What more can I say but - BRILLIANT !!!
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Mariee Holland profile picture
Mariee Holland
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Couldn’t have asked for a better person for the job, very knowledgeable and helpful!

Trusted by 5 Star Businesses

Your business shouldn’t be kept a secret. Let’s make sure local people know who you are.

FAQs

How will online presence help me get more customers?

The more visible you are to people, the easier they can find you. Some of that visibility will be offline – like someone seeing your logo on the side of a van, or an advert in the local paper. But if you want to boost your visibility it’s important they see you online too.

Your website and social media are how you get seen online and, hand-in-hand with that, will dictate where your company shows up on Google searches (the #1 place potential customers are looking for your products or services). 

The more you build your online presence, the higher you’ll appear in the search rankings. Plus, when people see you online, they’ll learn all about you and why you’re the right fit for them – making them more likely to go from being a potential customer to an actual customer.

How long does it take to see results?

Once your website is up to scratch and you’re posting regularly on social media, it will typically take between 3 – 4 months to see a tangible increase in visitors to your site and followers on your pages. (Google rewards people whose online presence is consistent over the longer-term. It’s definitely a marathon, not a sprint.)

That doesn’t automatically translate into sales because it takes, on average, someone who’s new to your business 6 – 18 months to buy what you’re offering. A lot will depend on knowing your customer profile and leveraging that information (which is why I offer a profiling service). [Link to page] Impulsive shoppers will be much quicker, but analytical consumers will take longer.

How do you measure success?

The success of a project is measured in numbers: where you appear in search engine rankings, how many people click on your website, how long they stay on it, how many followers you have on social media, how many views your posts get, how many clicks turn into enquiries..and more.

I’ll provide the numbers for your online presence, then it’s important your company tracks all enquiries throughout the timeline of the contract, so we can see the correlation.

Who will re-design my website?

I’m Catherine – The Online Presence Specialist and I’ve set up my business so you only ever with one person: me. Whether it’s re-designing your website, working on your SEO or posting for your socials, I never outsource. You’ll get my brain, my expertise and my contact details.

How long will it take to re-design my website?

This depends a little bit on my workload and availability. Generally speaking, a small 5 page website could be 2 – 3 weeks, whereas a 15 – 20 page site would take around 4 – 6 weeks. If your site includes an online shopping facility, these usually take 8 – 12 weeks, depending on the number of products/blogs involved.

How is organic SEO different from online paid ads?

SEO is all about including the right keywords on your site and in your social media posts so that, when potential customers are searching those words, your website ranks highly in the results. This is also known as organic SEO, because you’re getting the visibility without having to pay for it.

By contrast, paid ads instantly place your brand at the top of searches, which can help build you some instant profile, but as soon as you stop paying for them, your visibility could drop to zero. 

Although it can take longer to build your presence with organic SEO, it’s much more sustainable and often there’s no need to pay additional ad fees. In fact, some of my clients have saved up to £7,000 a year doing just that.

Will I still own my social media pages & website?

Yes, if you already pay to own your website domain and have your website hosted (through companies like GoDaddy or 123Reg) it will stay that way. All that I’d need is access to those through your dashboards – and I can provide simple to follow instructions to make this happen.

What do I have to provide?

For websites it will depend on what you want promote and what you think your customer should know. Examples of what I might need are your company logo, staff pictures, photos of your location or finished projects, or product shots. 

For social media posting, I typically ask for a selection of 20 – 30 photos and videos every month. Though I’ll give you a specific list of what’s needed, to make it really easy for you to supply them. 

When it comes to marketing, will I have to appear on camera?

Probably, yes (or if not you, someone from your company who’s comfortable on film). People buy people, not just products or services, so if your company is faceless it could be holding you back from making sales. There will be plenty of notice and some coaching from me, so we can ensure you feel comfortable in front of the camera.

Is there a minimum term contract?

As I set out in my answer to How long does it take to see results? building an online presence and reaping the rewards for that are like a marathon, not a sprint. To have a chance of really making a difference and delivering the most bang for your buck, the minimum contract I have includes updating a company website plus at least 3 months of social media marketing. 

Do I have to give you my passwords?

Most platforms have a space to invite a developer or admin to join your profile and make edits. This means passwords don’t change hands.

online presence specialist kent logo a blue circle with the business name inside with a square speech bubble from a chat or text message popping out of the right hand side

Fancy a chat?

Drop me a line and I’ll get back to you ASAP.

☎️ 07305 894 584

✉️ onlinepresencespecialist@gmail.com

🕔 10am-4pm Monday to Thursday

Grab some free marketing stuff (read my blog)