Helping Kent Businesses Get Found Online, Win More Customers & Grow With Confidence
Your business deserves to be seen.
I’m Catherine, The Online Presence Specialist. I help ambitious small businesses build a stronger online presence through beautifully designed websites, effective SEO and engaging social media marketing.
Whether you need a brand-new website, a digital refresh or someone to take the marketing off your plate, I’ll help you turn your online presence into a valuable business asset.
No confusing corporate jargon. No cookie-cutter marketing. Just thoughtful, hands-on support that makes your business stand out.

Meet Catherine: Your Personal Online Presence Specialist
Running a business is a full-time job. Your website, SEO and social media shouldn’t have to become another one.
I’m Catherine, and I work with small businesses that have something special to offer but need a little help getting noticed online.
I understand that marketing can feel overwhelming. There are websites to maintain, search engines to keep happy, social media posts to create and customers to attract.
That’s where I come in.
I bring together website design, search engine optimisation and digital marketing to help your business look its best, reach the right people and make more of the opportunities available online.
My approach is personal, practical and straightforward. I take the time to understand your business, psychologically profile your customers and your goals before recommending what will genuinely make a difference.
From a complete website redesign to ongoing marketing support, you’ll have someone in your corner who cares about your business and its success.
Everything Your Business Needs to Shine Online
Tailored solutions to help you grow, get noticed and succeed.
🔧
Web & Socials BoosterFor sole traders & |
Time to Grow |
🛥️
Full Steam AheadEstablished & |
|
|---|---|---|---|
Website Design |
✓1–5 page redesign | ✓5–20 page redesign | ✓30+ pages or e-commerce |
Mobile-Friendly Design |
✓Easy to use on any device | ✓Enhanced user experience | ✓Advanced layouts & UX |
Search Engine Optimisation |
✓SEO foundations | ✓Keyword research & on-page SEO | ✓Comprehensive SEO strategy |
Google Business Profile |
✓Optimised profile | ✓Local visibility improvements | ✓Ongoing local SEO support |
SEO Blog Content |
— | ✓1 blog per month | ✓2 blogs per month |
Social Media Content |
✓4 posts per month | ✓15 posts per month | ✓25 posts per month |
Social Platforms |
✓Facebook & Instagram | ✓3 social media profiles | |
Branded Graphics & Captions |
✓ | ✓ | ✓ |
Extra Business Support |
— | ✓Secret shopper sales audit | ✓Sales assessment |
Monthly Reporting |
— | — | ✓Performance insights |
| The Big Benefits | Look professional online (and make your competitors lose sleep). | Build visibility and attract more of the right customers. | Bring your marketing together and support sustainable growth. |
| Ready to get started? | Let’s Have a Chat! 💬 | Let’s Grow! 📈 | Let’s Go Big! 🎉 |
Technology Support & Services
- Web design
- Search engine optimisation
- Social media management
- Content creation
- Google Business Profile optimisation
- Facebook Pro calls
- Blogging
- Customer profiling
- Monthly reports
- Data analytics
- Remote monitoring
- Training & user support


Monthly SOCIAL MEDIA MARKETING
MORE CLICKS, MORE LEADS, MORE SALES
Keeping up with social media can be time-consuming, especially when you’re busy running a business. That’s where I can help. I offer two services – monthly online social media training and “done for you” monthly content creation and page amangemenr.
These are the most flexible monthly social media services available to businesses across Kent. I take care of the all content, graphics and regular posts that help keep your business visible online.
Everything is custom built and 100% straightforward – I’ll put together a service that works for you and your business.
I work with sole traders, small businesses and rapidly expanding companies throughout Kent, including Romney Marsh, Maidstone, Ashford, Folkestone, Medway and more rural towns and villages like Tenterden and Woodchurch.
My aim is simple: to take the pressure off you, help you connect with your customers and make sure your business gets noticed for all the right reasons.
Let’s Get Your Business Seen!
Struggling to keep up with social media? I’ll take care of the content, captions and creative so you can concentrate on running your business. Choose the level of support that’s right for you.
Social Media Training
Learn how to make your socials work harder
What’s included:
- 60-minute consultation call
- Assessment of your social media page
- Identify what’s holding you back
- Learn how to create effective content
- Learn how to post content that works
- Improve communication with your customers
- Personalised PDF summary of our call
Stay Visible
Consistent monthly social media support
What’s included:
- 4–8 posts and reels per month
- 4–8 stories per month
- Custom-written captions
- 1–2 social media platforms
- Branded graphics and captions
- Monthly marketing call
Level Up & Grow
More content, more consistency, more visibility
What’s included:
- 15–25 posts and reels per month
- 15–25 stories per month
- Customer profiling
- 2–4 social media platforms
- Custom-written captions
- Branded graphics and captions
- Personalised marketing strategy
- Monthly marketing call
My Clients
FAQs
How will online presence help me get more customers?
The more visible you are to people, the easier they can find you. Some of that visibility will be offline – like someone seeing your logo on the side of a van, or an advert in the local paper. But if you want to boost your visibility it’s important they see you online too.
Your website and social media are how you get seen online and, hand-in-hand with that, will dictate where your company shows up on Google searches (the #1 place potential customers are looking for your products or services).
The more you build your online presence, the higher you’ll appear in the search rankings. Plus, when people see you online, they’ll learn all about you and why you’re the right fit for them – making them more likely to go from being a potential customer to an actual customer.
How long does it take to see results?
Once your website is up to scratch and you’re posting regularly on social media, it will typically take between 3 – 4 months to see a tangible increase in visitors to your site and followers on your pages. (Google rewards people whose online presence is consistent over the longer-term. It’s definitely a marathon, not a sprint.)
That doesn’t automatically translate into sales because it takes, on average, someone who’s new to your business 6 – 18 months to buy what you’re offering. A lot will depend on knowing your customer profile and leveraging that information (which is why I offer a profiling service). [Link to page] Impulsive shoppers will be much quicker, but analytical consumers will take longer.
How do you measure success?
The success of a project is measured in numbers: where you appear in search engine rankings, how many people click on your website, how long they stay on it, how many followers you have on social media, how many views your posts get, how many clicks turn into enquiries..and more.
I’ll provide the numbers for your online presence, then it’s important your company tracks all enquiries throughout the timeline of the contract, so we can see the correlation.
Who will re-design my website?
I’m Catherine – The Online Presence Specialist and I’ve set up my business so you only ever with one person: me. Whether it’s re-designing your website, working on your SEO or posting for your socials, I never outsource. You’ll get my brain, my expertise and my contact details.
How long will it take to re-design my website?
This depends a little bit on my workload and availability. Generally speaking, a small 5 page website could be 2 – 3 weeks, whereas a 15 – 20 page site would take around 4 – 6 weeks. If your site includes an online shopping facility, these usually take 8 – 12 weeks, depending on the number of products/blogs involved.
How is organic SEO different from online paid ads?
SEO is all about including the right keywords on your site and in your social media posts so that, when potential customers are searching those words, your website ranks highly in the results. This is also known as organic SEO, because you’re getting the visibility without having to pay for it.
By contrast, paid ads instantly place your brand at the top of searches, which can help build you some instant profile, but as soon as you stop paying for them, your visibility could drop to zero.
Although it can take longer to build your presence with organic SEO, it’s much more sustainable and often there’s no need to pay additional ad fees. In fact, some of my clients have saved up to £7,000 a year doing just that.
Will I still own my social media pages & website?
Yes, if you already pay to own your website domain and have your website hosted (through companies like GoDaddy or 123Reg) it will stay that way. All that I’d need is access to those through your dashboards – and I can provide simple to follow instructions to make this happen.
What do I have to provide?
For websites it will depend on what you want promote and what you think your customer should know. Examples of what I might need are your company logo, staff pictures, photos of your location or finished projects, or product shots.
For social media posting, I typically ask for a selection of 20 – 30 photos and videos every month. Though I’ll give you a specific list of what’s needed, to make it really easy for you to supply them.
When it comes to marketing, will I have to appear on camera?
Probably, yes (or if not you, someone from your company who’s comfortable on film). People buy people, not just products or services, so if your company is faceless it could be holding you back from making sales. There will be plenty of notice and some coaching from me, so we can ensure you feel comfortable in front of the camera.
Is there a minimum term contract?
As I set out in my answer to How long does it take to see results? building an online presence and reaping the rewards for that are like a marathon, not a sprint. To have a chance of really making a difference and delivering the most bang for your buck, the minimum contract I have includes updating a company website plus at least 3 months of social media marketing.
Do I have to give you my passwords?
Most platforms have a space to invite a developer or admin to join your profile and make edits. This means passwords don’t change hands.

Fancy a chat?
Drop me a line and I’ll get back to you ASAP.
✉️ onlinepresencespecialist@gmail.com
🕔 10am-4pm Monday to Thursday





